We're searching a driven and passionate Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our live chat platform. You'll deliver exceptional assistance, addressing a wide range of questions in a timely and efficient manner.
If you have a strong understanding of customer service principles, are skilled with technology, and demonstrate excellent communication techniques, we encourage you to submit your application.
- Duties include:
- Responding to customer questions via live chat
- Assisting with technical issues and providing service information
- Maintaining accurate customer records in our CRM system
- Working with other departments to ensure a seamless journey
Join Eclerx as an Inbound Chat Analyst in Pune
Are you enthusiastic about providing excellent customer service? Do you have a knack for interacting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of read more assistance for our customers via live chat. You'll answer their queries, offer support, and maintain a positive customer experience.
At Eclerx, we offer a dynamic work environment where you can grow your skills and contribute in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.
If in this exciting opportunity, please apply today!
Client Services : Remote Chat Support Position at Eclerx Pune
Are you a passionate individual with proven customer service skills? Do you excel at helping clients resolve their issues in a timely and effective manner? If so, then this exciting Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are dedicated to providing outstanding customer service. Our team of experienced professionals work together to deliver a seamless customer experience.
- In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Addressing to customer inquiries via live chat in a helpful manner.
- Addressing common concerns effectively and efficiently.
- Referring complex issues to the appropriate team .
- Maintaining a helpful customer experience.
If you are eager to join our successful team and make a tangible impact on our customers, we encourage you to apply!
Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is looking for a skilled and dedicated Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a proven understanding of customer service principles and a talent for handle customer queries effectively, we encourage you to apply!
- As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
- Responsibilities include: Maintaining accurate records of customer interactions
- Qualifications: Proven customer service experience
We offer a stimulating work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!
Launch Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!
At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the main representative for our clients, handling their questions in a efficient manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a enthusiastic individual with excellent customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.
As an Inbound Chat Specialist , you will be the first point of interaction for our valued customers, providing timely and helpful solutions to their inquiries. You will employ your knowledge to address a spectrum of customer issues through our online chat platform .
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a results-oriented individual with strong communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!